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I am unable to access google search or google mail. What's up with that? Google is the reason I downloaded Firefox. I was unable to acces on IE.

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  • Last reply by phillydawg

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I cannot access google search or google mail. I need to get my e-mail. Can you help me? I have tried everything. Google is the reason I downloaded Firefox. I was also unable to access google on Internet Explorer. What is going on. This is crazy!!! I was just looking at my g-mail about a week ago, and now I can't get it.

I cannot access google search or google mail. I need to get my e-mail. Can you help me? I have tried everything. Google is the reason I downloaded Firefox. I was also unable to access google on Internet Explorer. What is going on. This is crazy!!! I was just looking at my g-mail about a week ago, and now I can't get it.

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It is likely that you have malware on your system. Start up your anti-virus program and run a full scan of your computer.

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Thank you for your suggestion. Did a full scan. Found 24 tracking cookies, but nothing else. Still cannot access google.com on IE or Firefox. So strange. I was just checking my g-mail and searching with google a week ago. Do you have any other suggestions? I have done everything microsoft suggested as well as some of the other Firefox and IE users. I just don't know what to do at this point. Could it have anything to do with IE9 version or Firefox 7 version? Someone suggested that was the problem. Can I go back to IE7 and solve the problem?