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I cannot save files by right clicking on them and then save as. I've tried everything suggested online and even uninstalled completely and reinstalled but I still have the same problem. Can you help?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

jasonjl2002
jasonjl2002
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I cannot save files or images in firefox. When right clicking and then save as, The download box shows that it's downloading but when I try and open it from there or look in the download folder the file is missing like it was never downloaded.

I cannot save files or images in firefox. When right clicking and then save as, The download box shows that it's downloading but when I try and open it from there or look in the download folder the file is missing like it was never downloaded.

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Which browser of Firefox are you using?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"