This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Colbert report video format

  • 5 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

more options

I've been trying to watch a clip from the Colbert Report. Unable to view. Updated Firefox to 3.6.23; updated flash player. Running Mas OS 10.6

Does Colbert Report use a strange video format? If so, what ... and where to get player?

Thanks! - hman

I've been trying to watch a clip from the Colbert Report. Unable to view. Updated Firefox to 3.6.23; updated flash player. Running Mas OS 10.6 Does Colbert Report use a strange video format? If so, what ... and where to get player? Thanks! - hman

All Replies (5)

more options

Hi hman- I just checked and the Colbert Report seems to use Flash for their videos. I'm sorry you're having issues. You might want to check out this article for tips on troubleshooting Flash issues:

https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin

Hope that helps!

more options

It should work with the latest flash player. Just to be sure you can check your flash player here http://www.mozilla.org/en-US/plugincheck/

If it's not flash, try getting rid of everything that Firefox has stored for that website.

Also, FYI, you should download and install the latest Firefox. Firefox 3.6 will only be maintained for a short while and the Firefox is much faster and has all kinds of new features.

more options

Updated to FF 7.0.1, Shockwave Flash 11.0.1.112. Dumped history. Read through "managing the flash player" and tested it - OK. Went to Mozilla plugin check, flash player shown as up to date.

Still no joy.

more options

If you only have problems with certain Flash videos such as those at http://www.colbertnation.com/ but YouTube.com and other Flash videos work, see:

Modified by AliceWyman

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

That media file (Player) comes from this link: