This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why won't firefox work properly?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

northernontario
northernontario
more options

why wont Firefox work properly with Hotmail I go to put mail from one place to another it wont do it but I click on another file and it takes me there but can't move letters to another file have to close and re open it and do it again and also get messages saying that the program uses so much memory why is this happening..? at times it gets me frustrated I close it and open windows explorer..

why wont Firefox work properly with Hotmail I go to put mail from one place to another it wont do it but I click on another file and it takes me there but can't move letters to another file have to close and re open it and do it again and also get messages saying that the program uses so much memory why is this happening..? at times it gets me frustrated I close it and open windows explorer..

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).