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I am having problem in downloading data.

  • 1 reply
  • 5 have this problem
  • 2 views
  • Last reply by AJ Godinho

Vinod K Dangwal
Vinod K Dangwal
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Upon opening any video an icon with three balls rotating used to show up when I wanted to download the same. This is missing. Kindly help.

Upon opening any video an icon with three balls rotating used to show up when I wanted to download the same. This is missing. Kindly help.

All Replies (1)

AJ Godinho
AJ Godinho
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You probably had the Video DownloadHelper add-on in your previous version of Firefox. In the new Firefox 8.0 version, add-ons are not automatically enabled. You may already have the add-on installed, but it may be disabled. Check your add-ons page and enable that add-on or just reinstall it. You can do so by going to \Firefox\Add-ons.

Edit: Adding this Add-ons Help article as well.

Modified by AJ Godinho