This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What does the hand icon mean when it has a red line through it?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

joyjam
joyjam
more options

Example: When I place the cursor on "extended forecast" on one of my selected weather locations on weather portion of Yahoo, a hand with a small red circle with a diagonal line through it appears and will not let me access that feature. It happens on other sites also and will not let me access some things.

Example: When I place the cursor on "extended forecast" on one of my selected weather locations on weather portion of Yahoo, a hand with a small red circle with a diagonal line through it appears and will not let me access that feature. It happens on other sites also and will not let me access some things.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That usually means that you try to do something that you aren't allowed to do (forbidden).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"