This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No matter what I try, cannot add bookmarks

  • 1 reply
  • 2 have this problem
  • 24 views
  • Last reply by cor-el

cla398
cla398
more options

I have followed all the troubleshooting tips related to "lost" bookmarks, "unable to add bookmark," reset the toolbar," and no matter what I try (click on star, click on "bookmark this page") I cannot get the new download of firefox to add bookmarks. When I click on "Show All Bookmarks" nothing appears. The "Library" frame is totally blank.

I have followed all the troubleshooting tips related to "lost" bookmarks, "unable to add bookmark," reset the toolbar," and no matter what I try (click on star, click on "bookmark this page") I cannot get the new download of firefox to add bookmarks. When I click on "Show All Bookmarks" nothing appears. The "Library" frame is totally blank.

Chosen solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.