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I can't accsess certin buttons on web sites. No matter what website.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

mbianchi
mbianchi
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This problem only occurs when I brows with Firefox. Internet Explorer works fine. The buttons I am talking about are at the top of the page. IE: sign in, log in, log out. some buttons with in the page still work. however if I go to a new page using there buttons for example going from my account page to a bill paying page, I can't set up any payments. This all used to work. I have updated Firefox, tried the help pages, I still do not know what the problem is. This has been a problem for a while. I am running Windows Vista 64 bit. Any IDEAS?????

This problem only occurs when I brows with Firefox. Internet Explorer works fine. The buttons I am talking about are at the top of the page. IE: sign in, log in, log out. some buttons with in the page still work. however if I go to a new page using there buttons for example going from my account page to a bill paying page, I can't set up any payments. This all used to work. I have updated Firefox, tried the help pages, I still do not know what the problem is. This has been a problem for a while. I am running Windows Vista 64 bit. Any IDEAS?????

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).