This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on several websites. For example in gmail.

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by ahirwav

more options

Firefox is crashing after the latest update. It crashes on many non-simple websites. For websites which are plain and simple, it works fine, but as soon as I open any non-html type of website with some active contents etc, firefox crashes. For example it crashes on gmail, www.bbc.co.uk, www.economist.com etc.

Firefox is crashing after the latest update. It crashes on many non-simple websites. For websites which are plain and simple, it works fine, but as soon as I open any non-html type of website with some active contents etc, firefox crashes. For example it crashes on gmail, www.bbc.co.uk, www.economist.com etc.

All Replies (2)

more options

Note that I have tried all suggestions on https://support.mozilla.org/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Tried safe mode. It crashes in safe mode also.

more options

After reading someone's similar problem here, I disabled javascript. After disabling javascript it is not crashing on these websites.