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When I recently upgraded to Firefox 9.0.1, whenever I try to print from the internet, the printing is in greyscale, not in black ink and the color is in half-tones. Please tell me what to reset . Thanks..

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  • Last reply by chefnla

chefnla
chefnla
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I can't get my printer to print from the internet in full color and black inks. It only comes out in greyscale, or half the amount of color.

I can't get my printer to print from the internet in full color and black inks. It only comes out in greyscale, or half the amount of color.

All Replies (2)

Matt_G
Matt_G
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Hi chefnla,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

chefnla
chefnla Question owner
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Thanks for your help Matt, but after trying the "Reset Printer setting" and "reset all printer settings" instructions, I am still unable to print in full ink from Firefox. I have to go to Safari and print anything I want from that browser. Any other advice you can send me to? I should have not upgraded my Firefox. I was doing it to apply for jobs as I couldn't get into a few sites. Thanks again!