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can't print web page with Firefox - can print with internet explorer

  • 1 reply
  • 2 have this problem
  • 15 views
  • Last reply by Matt_G

davec1
davec1
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Can't print web page with Firefox 10.01. Can print with Internet Explorer.

Print icon and print/print preview do not work.

Can't print web page with Firefox 10.01. Can print with Internet Explorer. Print icon and print/print preview do not work.

All Replies (1)

Matt_G
Matt_G
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Hi davec1,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

You could also try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. The Extensions and Themes Knowledge base article will help.

Hopefully this helps!