Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot drag and drop in mozilla firebox V12.

  • 3 replies
  • 17 have this problem
  • 1 view
  • Last reply by perspectoff

cinocat4
cinocat4
more options

I am using Firefox V12 and recently after I think installing google translate page to my book mark toolbar I can no longer: 1. Drag a web address onto the bookmark toolbar 2. Rearrange existing web addresses on the bookmark toolbar. 3. In customize toolbar I can't drag any icons out of the customize toolbar window. The hand appears over the icon but will not form a fist when the mouse button is pressed.

I have loaded IE and and I can do these function.

I am using Firefox V12 and recently after I think installing google translate page to my book mark toolbar I can no longer: 1. Drag a web address onto the bookmark toolbar 2. Rearrange existing web addresses on the bookmark toolbar. 3. In customize toolbar I can't drag any icons out of the customize toolbar window. The hand appears over the icon but will not form a fist when the mouse button is pressed. I have loaded IE and and I can do these function.

Chosen solution

do you happen to have the torbutton extension installed - if so disable/uninstall it... it is no longer supported - you'd have to wsitch to the tor browser bundle, see: https://www.torproject.org/torbutton

Read this answer in context 👍 5

All Replies (3)

philipp
philipp
  • Moderator
more options

Chosen Solution

do you happen to have the torbutton extension installed - if so disable/uninstall it... it is no longer supported - you'd have to wsitch to the tor browser bundle, see: https://www.torproject.org/torbutton

cinocat4
cinocat4 Question owner
more options

Yes I did have torbutton, so I disabled in - tools, add-ons,extensions. Then everything worked perfectly again thanks

perspectoff
perspectoff
more options

The Tor Bundle has more stuff in it than I want or use. It's easier to say "use the full updated bundle instead of Torbutton", but for me it's a lot of trouble to install the entire Tor Bundle. In contrast, it's not that much trouble to disable Torbutton once in a while, now that I know what the problem is.

Besides, I have read that there are about 5 or 6 other add-ons that also inhibit Drag and Drop functionality, not just the Torbutton add-on. The list is somewhere in the main Firefox support section (but it's tough to find the answer there twice).

The generic add-on troubleshooting page is at:

https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes#w_disable-all-extensions