We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't MSN Messenger load from my email after I upgraded to 13.0

  • 1 reply
  • 106 have this problem
  • 6 views
  • Last reply by cor-el

something121
something121
more options

I used to be able to use MSN Messenger right from my inbox just fine until firefox upgraded to 13.0 I don't why but now it won't load. It works just fine on Internet Explorer but not on firefox after I upgraded and I don't want to use internet Explorer so if anyone can help I'd very much appreciate it, any help is welcome. Thank you.

I used to be able to use MSN Messenger right from my inbox just fine until firefox upgraded to 13.0 I don't why but now it won't load. It works just fine on Internet Explorer but not on firefox after I upgraded and I don't want to use internet Explorer so if anyone can help I'd very much appreciate it, any help is welcome. Thank you.

Modified by something121

Chosen solution

There is a bug with MSN Messenger caused by the usage of globalStorage that is longer supported in Firefox 13+. Hotmail support has been notified about this and is working on a fix.

(please do not comment in bug reports)

Read this answer in context 👍 16

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

There is a bug with MSN Messenger caused by the usage of globalStorage that is longer supported in Firefox 13+. Hotmail support has been notified about this and is working on a fix.

(please do not comment in bug reports)