This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Finance Interactive Chart is blank in Firefox (for both Google and Yahoo Finance)

  • 2 replies
  • 5 have this problem
  • 5 views
  • Last reply by mtnerd

more options

I've tried updating Java, Flash, Silverlight (it would really be nice to know for sure what Google and Yahoo Finance use). But they all were updated. I cleared my cache, tried restarting in safe mode (which is ironic because if the plugin isn't loaded, how is the site going to display the chart), hit Ctrl+F5, flipped off the monitor, but nothing is allowing the charts to display. I had previously allowed Adobe to update Reader and restart my computer, which I think led to the blank financial charts. Now I have to use Chrome or IE.

I've tried updating Java, Flash, Silverlight (it would really be nice to know for sure what Google and Yahoo Finance use). But they all were updated. I cleared my cache, tried restarting in safe mode (which is ironic because if the plugin isn't loaded, how is the site going to display the chart), hit Ctrl+F5, flipped off the monitor, but nothing is allowing the charts to display. I had previously allowed Adobe to update Reader and restart my computer, which I think led to the blank financial charts. Now I have to use Chrome or IE.

Modified by tombihn

All Replies (2)

more options

This page intentionally left blank (or could not be deleted)

Modified by tombihn

more options

I've been using Firefox almost exclusively for years and didn't have problems with the Yahoo! Finance interactive charts until version 15. I just updated to 16.0.1 last evening and it didn't fix anything. I've updated Flash, tried <ctrl>f5 - nothing helps. Something was done in a recent update to create the problem. It would certainly be nice if this was undone and fixed.

Actually, I wouldn't mind downgrading a couple versions. I didn't have any of the problems I'm having now. I'm getting to the point that if something doesn't look right, I'm bouncing over to Chrome.

Please don't let FF slide into the same mess as IE!