Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open my Firefox, my bookmarks are not loading.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Aleon29

I don't receive any error messages, they are just not there. It takes one or more restarts to fix and it's annoying. I don't have any notable plugins, only Addblock Plus, Lavafox theme, and Yahoo/Adobe/Office things

I don't receive any error messages, they are just not there. It takes one or more restarts to fix and it's annoying. I don't have any notable plugins, only Addblock Plus, Lavafox theme, and Yahoo/Adobe/Office things

Modified by Aleon29

Chosen solution

Which security software (firewall, anti-virus) do you have?

Do you get any messages like this?


Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension:

Read this answer in context 👍 1

All Replies (2)

Chosen Solution

Which security software (firewall, anti-virus) do you have?

Do you get any messages like this?


Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension:

I wasn't receiving any error messages, they were just not there. The extension helped and everything is ok now, thanks :)