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youtube.com will not play videos

  • 2 replies
  • 5 have this problem
  • 16 views
  • Last reply by bbflatdave

medic359
medic359
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i can play you tube videos on internet explorer, but regardless of which video i choose in firefox i get static on the video box and "an error occurred. please try again later."

i can play you tube videos on internet explorer, but regardless of which video i choose in firefox i get static on the video box and "an error occurred. please try again later."

All Replies (2)

FireChemist
FireChemist
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It looks like your Flashplayer plugin is out of date.

1. First, check to see if all your plugins are updated. http://www.mozilla.org/en-US/plugincheck/

2. If that doesn't help, go through the KB article here dedicated for audio and video problems. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues?redirectlocale=en-US&redirectslug=Video+or+audio+does+not+play

Hope this helps!

bbflatdave
bbflatdave
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i know it seems obvious but have you installed the download converter add on in firefox.I had This Prob After Using Ccleaner .In The End Was Easier To Reboot Computer.Everything Worked Heaps Better After!!