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Varying problems on different web sites.

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

dedgar
dedgar
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I have different problems with different web sites. Specific examples: When log in to Juno.com to read my email sometimes I get a blank page and have to refresh to actually have the page to load.

When I log in to Juno.com to read my email, if I want to read some of the news items shown I just get a blank page after I click on the article I want to read. Hitting refresh will not work like above. I still just get a blank page.

When I try to log in to EA.com nothing happens after I enter my info and hit enter. It just sits at the log in page.

Sometimes my log in info for other sites goes away. Such as my log in info will sometimes no longer be there when logging in to MaximumPC.com. I have to manually log in and have to check the remember me box.

I have none of these problems with IE.

I have different problems with different web sites. Specific examples: When log in to Juno.com to read my email sometimes I get a blank page and have to refresh to actually have the page to load. When I log in to Juno.com to read my email, if I want to read some of the news items shown I just get a blank page after I click on the article I want to read. Hitting refresh will not work like above. I still just get a blank page. When I try to log in to EA.com nothing happens after I enter my info and hit enter. It just sits at the log in page. Sometimes my log in info for other sites goes away. Such as my log in info will sometimes no longer be there when logging in to MaximumPC.com. I have to manually log in and have to check the remember me box. I have none of these problems with IE.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
mm2012
mm2012
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Firefox and Mozilla Suite/SeaMonkey have settings to enable or disable cookies. Open the Cookie Manager and make sure your Mozilla application is set to allow cookies from the site, as follows: 

   Firefox: Open "Tools -> Options -> Privacy". In Firefox 3.5 and above, select "Use custom settings for history" in the drop-down menu, if another option is shown. Make sure "Accept cookies from sites" is checked and, in Firefox 3.0 and above, make sure that "Accept third-party cookies" is also checked. Open the "Exceptions" list and remove any entries for the site, if found, with the status "Block".

http://kb.mozillazine.org/Website_login_fails

dedgar
dedgar Question owner
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co rel, Did not work.

mm2012, where you ask me to go isn't there in FF15 Privacy tab

Modified by dedgar

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Websites remembering you and automatically log you on is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Do not use Clear Recent History to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.