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impossible ecrire mail

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

mtours
mtours
more options

bonjour, 

je suis chez orange (windows 7), et depuis une semaine je ne peux plus ecrire ou repondre mes mails chez ORANGE ( j'arrive a ecrire le destinataire mais quand je descends pour ecrire ,impossible de ecrire ) , j'ai suis obligé de passer par explorer (depuis quelques mois  j'avais passé a mozilla pour laisser tomber explorer ).

merci de votre aider.

bonjour, je suis chez orange (windows 7), et depuis une semaine je ne peux plus ecrire ou repondre mes mails chez ORANGE ( j'arrive a ecrire le destinataire mais quand je descends pour ecrire ,impossible de ecrire ) , j'ai suis obligé de passer par explorer (depuis quelques mois j'avais passé a mozilla pour laisser tomber explorer ). merci de votre aider.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
  • Outils > Options > Avancé > Réseau > Contenu Web en cache > Vider maintenant
  • Outils > Options > Vie privée > Cookies > Afficher les cookies

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
  • Outils > Options > Avancé > Réseau > Contenu Web en cache > Vider maintenant
  • Outils > Options > Vie privée > Cookies > Afficher les cookies

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.