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No suitable plugins were found

  • 3 replies
  • 6 have this problem
  • 2 views
  • Last reply by dumdidadida

harper3157
harper3157
more options

Issue occurred for the 1st time today. After logging-in to the following site, https://cybergate.belhaven.edu/login/index.php, I encounter the error message "Additional plugins are required to display all the media on this page." I selected "Install Missing Plugin," but received the message, "No suitable plugins were found." It occurred 1st on Firefox v 16.0.1, so I updated to 16.0.2. I uninstalled Java 32 & 64-bit, then re-installed both. I re-installed Adobe Shockwave slim plugin. I'm running Windows 7 64-bit, SP1.

The error message was not present Friday, Oct 26th.

Issue occurred for the 1st time today. After logging-in to the following site, https://cybergate.belhaven.edu/login/index.php, I encounter the error message "Additional plugins are required to display all the media on this page." I selected "Install Missing Plugin," but received the message, "No suitable plugins were found." It occurred 1st on Firefox v 16.0.1, so I updated to 16.0.2. I uninstalled Java 32 & 64-bit, then re-installed both. I re-installed Adobe Shockwave slim plugin. I'm running Windows 7 64-bit, SP1. The error message was not present Friday, Oct 26th.

Chosen solution

It looks like Firefox is hinting about a non-existent media type on the page with mimetype application/x-dgnria and size 0. So perhaps the site would function fully without the said application. You could also try to contact them to confirm if it is needed.

Read this answer in context 👍 1

All Replies (3)

dumdidadida
dumdidadida
more options

Hi,

You can try deleting the pluginreg.dat file in the Firefox Profile Folder after exiting Firefox.

To open the profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder & Files

harper3157
harper3157 Question owner
more options

No luck. =(

Thank you, however, for your response.

dumdidadida
dumdidadida
more options

Chosen Solution

It looks like Firefox is hinting about a non-existent media type on the page with mimetype application/x-dgnria and size 0. So perhaps the site would function fully without the said application. You could also try to contact them to confirm if it is needed.