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The latest of version of Firefox 17.0 just dowloaded is preventing Norton Identity safe from filling in mu user names and passwords. How can I re-install the pr

  • 2 replies
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  • Last reply by GeorgeD2

GeorgeD2
GeorgeD2
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The latest of version of Firefox 17.0 just downloaded is preventing Norton Identity safe from filling in my user names and passwords. Identity Safe still appears in the menu bar and is still enabled as an add-on but it doesn't fill in user names and passwords. How can I re-install the previous version of Firefox which worked fine?

The latest of version of Firefox 17.0 just downloaded is preventing Norton Identity safe from filling in my user names and passwords. Identity Safe still appears in the menu bar and is still enabled as an add-on but it doesn't fill in user names and passwords. How can I re-install the previous version of Firefox which worked fine?

Chosen solution

hello george, symantec has released a fixed version of its toolbar: https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/td-p/853416

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philipp
philipp
  • Moderator
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Chosen Solution

hello george, symantec has released a fixed version of its toolbar: https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/td-p/853416

Modified by philipp

GeorgeD2
GeorgeD2 Question owner
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Very many thanks for your help. I've run Liveupdate and it now works fine.