Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am asked if I want to allow Mozilla to update my hard drive every time I start Mozilla, even after I have said "yes" several times.

more options

I am used to this question coming up each time Mozilla updates, but usually it only comes up once, we click "yes", and all is well. This time it keeps coming up. Yet when I checked, Mozilla says we are up to date. Resetting Firefox also didn't resolve the issue. There aren't any windows updates that are new. So I'm at a loss.

I am used to this question coming up each time Mozilla updates, but usually it only comes up once, we click "yes", and all is well. This time it keeps coming up. Yet when I checked, Mozilla says we are up to date. Resetting Firefox also didn't resolve the issue. There aren't any windows updates that are new. So I'm at a loss.

All Replies (1)

more options