This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I disable pdf.js for all users?

  • 4 replies
  • 5 have this problem
  • 5 views
  • Last reply by JasonNVSD

more options

We as a company deal with a lot of PDF files.. Now while we can simply download the PDFs and there not be a problem, we're used to the Adobe Viewer and *not* downloading them.

I've been told the new pdf.js viewer will not display most of the PDFs we throw at it on a day to day basis.

Although there is a way to disable pdf.js (about:config), this only seems to change for the local user. We have FF 19 installed on terminal servers, and would like to know if there is a way to disable it for all users?

We as a company deal with a lot of PDF files.. Now while we can simply download the PDFs and there not be a problem, we're used to the Adobe Viewer and *not* downloading them. I've been told the new pdf.js viewer will not display most of the PDFs we throw at it on a day to day basis. Although there is a way to disable pdf.js (about:config), this only seems to change for the local user. We have FF 19 installed on terminal servers, and would like to know if there is a way to disable it for all users?

All Replies (4)

more options

hello, can you try it with the method described at http://kb.mozillazine.org/Locking_preferences?

more options

I have the same issue. I've gone through all the preferences I could find in about:config and none of them will set it back to Adobe Reader.

more options

Like Jason, I'm still having the issue.

Although, locking preferences *did* work but instead defaulted to saving PDFs automatically as opposed to viewing them in the Adobe Reader plugin.

Is there another config setting I can change/lock for the Adobe Reader plugin to load instead?

more options

Hey jevison,

At first I tried setting pdfjs.disabled, and like you mentioned, it would download PDFs instead of opening them in the Reader plugin.

What worked much better was clearing plugin.disable_full_page_plugin_for_types. When upgrading to FF19+, it adds "application/pdf". Obviously if there are other values in there, or other values need to be added later, locking it empty will break that. I'm trying to find out if (a) you can parse and edit a value instead of merely setting it or (b) whether there should ever be other values in there.

If you find an answer to either of those, make sure to post it here.