This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I close out firefox the right way each time. Why dose it keep saying Opps seems firefox has crashed.. Every time...

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by Marlin29

more options

I have checked for all updates and there are none.. Why dose Firefox keep saying OPPPPPS well this is embarrassing , seems that your session has crashed.. Well I know it dose not crash because I close it out each and every time the right way....Can anyone tell me how to fix this issue.. It is really annoying.. Also I have tried each and everything I have found to try and nothing is working..

I have checked for all updates and there are none.. Why dose Firefox keep saying OPPPPPS well this is embarrassing , seems that your session has crashed.. Well I know it dose not crash because I close it out each and every time the right way....Can anyone tell me how to fix this issue.. It is really annoying.. Also I have tried each and everything I have found to try and nothing is working..

Chosen solution

hello Marlin29, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.

as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hello Marlin29, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.

as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

more options

Thank you for the info phillpp.. I will give that a try and see.. Thanks again.. I didnt know if it was something maybe I was doing wrong or not..