This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Firefox on my Android Tablet has all my bookmarks and preferences correct but they won't sync to my pc.

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Andrew

alwright1980
alwright1980
more options

When my pc and tablet were together I synched the bookmarks and everything was fine but I had to send my pc to repair and upon receiving it back I used the same sync account and although my phone and pc sync history the bookmarks and preferences on my tablet will not show up on my phone or pc. I have reset firefox and uninstalled and reinstalled, and I have changed recovery key, but the only thing that seems to show up as sincing with my pc is my pphone with no bookmarks passwords or preferences.

When my pc and tablet were together I synched the bookmarks and everything was fine but I had to send my pc to repair and upon receiving it back I used the same sync account and although my phone and pc sync history the bookmarks and preferences on my tablet will not show up on my phone or pc. I have reset firefox and uninstalled and reinstalled, and I have changed recovery key, but the only thing that seems to show up as sincing with my pc is my pphone with no bookmarks passwords or preferences.

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Perhaps you can try a new Sync account?