This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot import

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

silsurf
silsurf
more options

I am having a hard time importing my bookmarks into a fresh install of Firefox under Mac OS 10.6.8?

I use Xmarks for my bookmark storage.

After installing the Xmarks plug-in and running through the initial sync, Firefox (21) just hangs and I have to force quit when the final bookmark importation is attempted.

I am in touch with Xmarks, but last night I tried something different, I downloaded my bookmarks from Xmarks as a html file and tried importing it manually into FF and the same thing happened, it just hangs, the beach ball spins and I have to force quit?

Any support on this would be greatly appreciated

Henry

I am having a hard time importing my bookmarks into a fresh install of Firefox under Mac OS 10.6.8? I use Xmarks for my bookmark storage. After installing the Xmarks plug-in and running through the initial sync, Firefox (21) just hangs and I have to force quit when the final bookmark importation is attempted. I am in touch with Xmarks, but last night I tried something different, I downloaded my bookmarks from Xmarks as a html file and tried importing it manually into FF and the same thing happened, it just hangs, the beach ball spins and I have to force quit? Any support on this would be greatly appreciated Henry

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.