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KEEP GETTING YOUR BROWSER IS OUT OF DATE,OVER,AN OVER?

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

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HI, I GET THIS ALL THE TIME.....I IGNORE IT ALL THE TIME. SO I SAD YES IT GAVE ME FIREFOX 13.?????? IT CRASHED 5/6 TIMES WHILE I HAD IT.........TOOK IT OUT AND REINSTALLED 23.0.....IS THIS SOME KIND OF SCAM OR SOMETHING? PLEASE LET ME KNOW .....THANK YOU IN ADVANCE FOR ALL YOUR HELP ROGER FLASH

HI, I GET THIS ALL THE TIME.....I IGNORE IT ALL THE TIME. SO I SAD YES IT GAVE ME FIREFOX 13.?????? IT CRASHED 5/6 TIMES WHILE I HAD IT.........TOOK IT OUT AND REINSTALLED 23.0.....IS THIS SOME KIND OF SCAM OR SOMETHING? PLEASE LET ME KNOW .....THANK YOU IN ADVANCE FOR ALL YOUR HELP ROGER FLASH

All Replies (2)

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Hi Roger, Firefox 23 is current, so the message is inaccurate.

Where do you see this message -- some kind of pop-up window?

If you installed something from a questionable source, you may have a rogue extension or worse. Could I suggest:

(1) Run some supplemental security scans. These three tools are highly regarded (and free):

(2) Disable ALL nonessential or unrecognized add-ons on these two tabs (if in doubt, disable):

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Exit and restart Firefox to ensure that this takes effect.

Any improvement?

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: