This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Video doesn't play

  • 1 reply
  • 11 have this problem
  • 5 views
  • Last reply by philipp

Bappi.ndc
Bappi.ndc
more options

I can't play any videos on metro mode on my Nightly in Windows 8. It asks to install flash player. Although I had the latest flash player and Adobe Shockwave player, I tried re-downloading and reinstalling them. But to no good. In desktop mode , everything seems to work just fine. A solution to this inconvenience will be highly appreciated.

I can't play any videos on metro mode on my Nightly in Windows 8. It asks to install flash player. Although I had the latest flash player and Adobe Shockwave player, I tried re-downloading and reinstalling them. But to no good. In desktop mode , everything seems to work just fine. A solution to this inconvenience will be highly appreciated.

Chosen solution

hello, similarly to IE's metro mode plugins are currently not considered to be supported in the metro version of firefox. you should be able to watch html5 videos though: www.youtube.com/html5

elsewhere i've read that it would be possible to enable plugins even in metro mode by entering about:config into the firefox address bar (confirm the info message in case it shows up), searching for the preference named plugin.disabled & toggling its value to false. i don't have win8 myself, so i cannot test if this is really working.

Read this answer in context 👍 11

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello, similarly to IE's metro mode plugins are currently not considered to be supported in the metro version of firefox. you should be able to watch html5 videos though: www.youtube.com/html5

elsewhere i've read that it would be possible to enable plugins even in metro mode by entering about:config into the firefox address bar (confirm the info message in case it shows up), searching for the preference named plugin.disabled & toggling its value to false. i don't have win8 myself, so i cannot test if this is really working.