Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restoring Bookmarks causing "no response"/ locking up

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

Recently backed up firefox bookmarks because I have about 10 years worth of information.

I also use Xmarks. Well Xmarks trashed my book marks and Firefox freezes up when trying to restore from the firefox back up. I have even disabled Xmarks and it still will not restore.

Thanks for any help!

Recently backed up firefox bookmarks because I have about 10 years worth of information. I also use Xmarks. Well Xmarks trashed my book marks and Firefox freezes up when trying to restore from the firefox back up. I have even disabled Xmarks and it still will not restore. Thanks for any help!

Chosen solution

Are you trying to restore a JSON backup in Firefox?

If that gives a problem then try to delete the places.sqlite file and try again.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Are you trying to restore a JSON backup in Firefox?

If that gives a problem then try to delete the places.sqlite file and try again.