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Why i can't download applications from mozilla?

  • 4 replies
  • 5 have this problem
  • 1 view
  • Last reply by kobe

somebodythatiusedtoknow
somebodythatiusedtoknow
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I have mozilla firefox on my computer but when i try to download an app it just opens the download library without installing it when i try to open the app from the library it opens a pop up warning message that it may be dangerous and contain a virus. I open it and it opens two pop up windows in an unknown language and it does nothing. Could you help me out?

I have mozilla firefox on my computer but when i try to download an app it just opens the download library without installing it when i try to open the app from the library it opens a pop up warning message that it may be dangerous and contain a virus. I open it and it opens two pop up windows in an unknown language and it does nothing. Could you help me out?

All Replies (4)

Nellus
Nellus
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot of the warning?

Use a compressed image type like PNG or JPG to save the screenshot.

somebodythatiusedtoknow
somebodythatiusedtoknow Question owner
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Thanks for taking the time to solve my problem, but i solved it by my own. You see i had an old version of mozilla so i did an update. After the update it could perfectly download applications (to download them i went to the download library selected the application and at the pop up warning messsage i pressed ok). I still can't download a search engine (google chrome) but from what i've heard mozilla cannot download this. Again thanks for replying so quickly, i appreciate it.

kobe
kobe
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Firefox can download chrome, and chrome is another browser, by a search engine.