We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all my bookmarks have been eraced

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

i reset my mozilla and lost all my bookmarks

i reset my mozilla and lost all my bookmarks

All Replies (2)

more options

Firefox > Bookmarks > Show All Bookmarks ( or <Shift><Control> B ). At the top of the window, select Import / Backup, then Restore. You should then see a menu of saved bookmarks.

more options

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.