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Long Delays in Bringing up Mapquest and Google Map sites

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Cormorant

Cormorant
Cormorant
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It takes minutes not seconds for Firefox to bring up Mapquest in Yahoo. Google maps come up slightly better. I do not have this problem when using Internet Explorer. Java script is on my computer. Why is this a problem on Firefox? I've encountered other issues with Firefox and have been mostly using Explorer.

It takes minutes not seconds for Firefox to bring up Mapquest in Yahoo. Google maps come up slightly better. I do not have this problem when using Internet Explorer. Java script is on my computer. Why is this a problem on Firefox? I've encountered other issues with Firefox and have been mostly using Explorer.

All Replies (2)

iamjayakumars
iamjayakumars
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Cormorant
Cormorant Question owner
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Firstly, pressing the shift key in the Firefox desktop tool bar or the Firefox Start page did not bring up a safe mode nor did it list it as an option, so I opened the "Help" link and clicked on "Restart with add-ons disabled..." and started in safe mode. I then brought up Mapquest and the problem remains as before -- it takes minutes to bring Mapquest into view. As I indicated originally this issue does not appear with Internet Explorer where I will be spending my time from now on.