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firefox chrashes

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by kobe

ronald55
ronald55
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I run FF 26, but it crashes very often per hour. This is frustrating. It is since long time that FF is not stable any more. I have it on several PC's running W7 and W8.1 All with 4GB memory. Several times delete the installations and install it new from scratch. With no result at all. Same with thunderbird. That crashes also continuous.

I run FF 26, but it crashes very often per hour. This is frustrating. It is since long time that FF is not stable any more. I have it on several PC's running W7 and W8.1 All with 4GB memory. Several times delete the installations and install it new from scratch. With no result at all. Same with thunderbird. That crashes also continuous.

All Replies (1)

kobe
kobe
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.