This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't access comments in news stories

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by philipp

Niceted
Niceted
more options

I have just switched from Chrome to Firefox. I can open the same web page in each browser, but only can access and make comments in the news article in Chrome. I am signed in to Disqus in each browser. In Firefox, when I click on the "comments" click point, nothing happens and they do not appear at the bottom of the article as they do in Chrome. I have searched through the settings in "tools & options" but have found no settings that seem to affect the problem. Help please!

I have just switched from Chrome to Firefox. I can open the same web page in each browser, but only can access and make comments in the news article in Chrome. I am signed in to Disqus in each browser. In Firefox, when I click on the "comments" click point, nothing happens and they do not appear at the bottom of the article as they do in Chrome. I have searched through the settings in "tools & options" but have found no settings that seem to affect the problem. Help please!

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems