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Windows 8.1 Clicking links doesn't open Firefox

  • 1 reply
  • 28 have this problem
  • 2 views
  • Last reply by guigs

Nejcek74
Nejcek74
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I am using Firefox as default browser on Win 8.1 system. Clicking on links in any program (Thunderbird, Skype, Acad Hlep file etc) does not open in browser. It doesn't matter if browser is already opened or not. Firefox is set as default browser, I tried to set it through firefox options, Control Panel and Charms. I changed the default browser to IE and it works, seting things back, it is not working again. I am talking about desktop programs as I mostly do not use Metro versions.

I am using Firefox as default browser on Win 8.1 system. Clicking on links in any program (Thunderbird, Skype, Acad Hlep file etc) does not open in browser. It doesn't matter if browser is already opened or not. Firefox is set as default browser, I tried to set it through firefox options, Control Panel and Charms. I changed the default browser to IE and it works, seting things back, it is not working again. I am talking about desktop programs as I mostly do not use Metro versions.

All Replies (1)

guigs
guigs
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Hi nejc74,

Thank you for contacting support about this. If no links open in Firefox for Windows 8 when it is the default browser and then they worked in other browsers as default.

If you install the nightly version of Firefox does this issue continue? I can only test in 8 unfortunately. If you can reproduce this consistently I would highly recommend creating a screencast and sharing this in a new bug. I am happy to help with this.

I use jing, because it allows me to share the url: http://www.techsmith.com/jing.html If you set that up and publish the video of trying to open a url after setting the browser default to Firefox this will be very helpful troubleshooting information. I look forward to your reply. And if you find other bugs with 8.1 as well I encourage you to join bugzilla.com :-)

Cheers