This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Add on task bar icon wont stay displayed

  • 4 replies
  • 3 have this problem
  • 3 views
  • Last reply by ukdodger

ukdodger
ukdodger
more options

I've installed the lastest Firefox - Firefox Setup Stub 27.0.1 on my PC running Windows 7. I've installed the add on for gmail notifications and using the customise option dragged the gmail icon into the status bar at the top right hand of the screen. But when I close and reopen Firefox the Gmail icon isnt there. No matter how many times I drag it to the same position it is alway gone when I reopen Firefox.

Also the 'Enable/Disable' button for all my add ons isnt working. If I click 'Disable' it doesnt disable and the button stays showing 'Disable'.

I've installed the lastest Firefox - Firefox Setup Stub 27.0.1 on my PC running Windows 7. I've installed the add on for gmail notifications and using the customise option dragged the gmail icon into the status bar at the top right hand of the screen. But when I close and reopen Firefox the Gmail icon isnt there. No matter how many times I drag it to the same position it is alway gone when I reopen Firefox. Also the 'Enable/Disable' button for all my add ons isnt working. If I click 'Disable' it doesnt disable and the button stays showing 'Disable'.

Chosen solution

Hi ukdodger,

Thank you for contacting support.

Are you following these steps?

  1. Toolbars > Customize ...
  2. Select the icon and drop it to the toolbar
  3. See it stay, then click done?

I am sorry the preferences will not save. How to fix preferences that won't save try this article to see if the problem goes away.

Please post back to let us know, thank you.

Read this answer in context 👍 1

All Replies (4)

guigs
guigs
more options

Chosen Solution

Hi ukdodger,

Thank you for contacting support.

Are you following these steps?

  1. Toolbars > Customize ...
  2. Select the icon and drop it to the toolbar
  3. See it stay, then click done?

I am sorry the preferences will not save. How to fix preferences that won't save try this article to see if the problem goes away.

Please post back to let us know, thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check for problems caused by a corrupted localstore.rdf file.

Do you have software like Advanced SystemCare that might reset some files to older versions to protect files against changes?

ukdodger
ukdodger Question owner
more options

Thanks for your help and thanks for the useful link which I've saved.

ukdodger
ukdodger Question owner
more options

Thanks for your help and for the link