Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tried to migrate account to new phone w/o success

  • 1 reply
  • 4 have this problem
  • 4 views
  • Last reply by guigs

more options

I set up Sync on my new phone using the old one. New phone still does not have bookmarks, etc. Tried removing the sync info and going through set up a new device a couple of times, but that did not work either.

I set up Sync on my new phone using the old one. New phone still does not have bookmarks, etc. Tried removing the sync info and going through set up a new device a couple of times, but that did not work either.

Modified by DandZS

All Replies (1)

more options

Migrating bookmarks with sync with two android devices can be done with the steps below:

  1. Go to Settings > Sync > + add account
  2. Select Firefox Sync account
  3. Once verified, tap "Sync Now"
  1. or if its a new account add the deprecated firefox account and choose advanced setup. How do I add a device to Firefox Sync?

In order to manage what to sync in about:accounts in the newer version of sync, however this is not available for the old sync. Sync your Firefox bookmarks, history, passwords and more