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anyone else getting a notice from FF to update video driver?

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by 123045

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I've gotten, a couple of times, what appears to be a notice from Firefox to upgrade my video driver by downloading and running a file. I don't like to download anything unless I can guarantee where it came from. Is this really from Firefox?

I've gotten, a couple of times, what appears to be a notice from Firefox to upgrade my video driver by downloading and running a file. I don't like to download anything unless I can guarantee where it came from. Is this really from Firefox?

All Replies (6)

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If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
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not really an answer. I get popups from Firefox to upgrade my version so that isn't always true.

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Can u capture a picture of it ?? It will let us to identify tht is it from Firefox or not

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I'll try next time it happens. Its a random occurrence.

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123045

cor-el DID give you an answer
If you get a pop-up message asking to update Firefox or plugins then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

I can vouch for cor-el and say that it is most likely a scam trying to infect you. If you can get that screenshot, then we can rule it out.

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As I stated earlier I will get a screen shot if and when it occurs again. So far this has only occurred twice. After 40+ years in the computer industry I never download any popups. I was simply asking if anyone else had seen this message. Perhaps I didn't make my self clear. and yes, cor-el DID give me an answer.