This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Changing an account from one POP server to another

  • 1 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh david

more options

I have an existing email plan with Godaddy, using Thunderbird as client via POP.

Because Godaddy is switching everyone to Exchange, I'm switching to a new POP email provider, using the same email address.

With POP I understand all emails are downloaded to the client. Does that mean I can simply change (in the existing TB account) the Server Name and other settings for the new email server without changing the User Name, and NOT lose existing emails in the account folder?

I've read about IMAP users losing emails after syncing with a new server. Is that also a concern when using POP?

Thanks.

I have an existing email plan with Godaddy, using Thunderbird as client via POP. Because Godaddy is switching everyone to Exchange, I'm switching to a new POP email provider, using the same email address. With POP I understand all emails are downloaded to the client. Does that mean I can simply change (in the existing TB account) the Server Name and other settings for the new email server without changing the User Name, and NOT lose existing emails in the account folder? I've read about IMAP users losing emails after syncing with a new server. Is that also a concern when using POP? Thanks.

All Replies (1)

more options

Those messages are already downloaded, so you should be okay. However, there is the potential for losing messages while the domain name servers make the switch on your email account having a new provider. To minimize that exposure, I suggest keeping the Godaddy setup until AFTER the switch has finished and Godaddy is no longer reaching the account. That would ensure you don't lose any messages.