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Some messages appear as empty in Thunderbird, whereas they appear normal in webmail

  • 2 balasan
  • 0 ada masalah ini
  • Balasan terakhir oleh christ1

ala_poubelle
ala_poubelle
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I'm using Thunderbird 128.2.3esr (64-bit) on Windows 11. Some messages appear as empty in Thunderbird, whereas they appear normal in my webmail. On example is a notification email from Google Sheets. I have enclosed a snapshot. Some other messages look perfectly normal, but I could not figure out the commonality between the messages that cannot be displayed.

I'm using Thunderbird 128.2.3esr (64-bit) on Windows 11. Some messages appear as empty in Thunderbird, whereas they appear normal in my webmail. On example is a notification email from Google Sheets. I have enclosed a snapshot. Some other messages look perfectly normal, but I could not figure out the commonality between the messages that cannot be displayed.
Lampirkan skrinsyot

All Replies (2)

ala_poubelle
ala_poubelle Pemilik Soalan
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I restarted Thunderbird in Troubleshoot mode, and the problem is the same. It does not seem to be related to the Add-ons I use. I added the view of the message in my webmail. It looks perfectly normal.

Helpful?

christ1
christ1
  • Top 25 Contributor
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Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Helpful?

Tanya soalan

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