This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

when i open a website, i get two tabs with the same address but different icons?

  • 1 balasan
  • 2 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh cor-el

Freeportia
Freeportia
more options

when i open a webiste, i use google, another tab for the same website appears but with a different logo. macafee says it's not a virus, and to contact firefox. i am not a computer person and i don't know how to get rid of the second tab appreciate any help! :-)

when i open a webiste, i use google, another tab for the same website appears but with a different logo. macafee says it's not a virus, and to contact firefox. i am not a computer person and i don't know how to get rid of the second tab appreciate any help! :-)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.