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how do i stop unsolicited web sites from appearing

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  • Balasan terakhir oleh philipp

bobscats
bobscats
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After i have opened a new web page, whenever i click in that page for the first time I frequently get another, unrelated, web page opening trying to get me to download something. how do I stop this?

After i have opened a new web page, whenever i click in that page for the first time I frequently get another, unrelated, web page opening trying to get me to download something. how do I stop this?

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philipp
philipp
  • Moderator
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hello bobscats, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware