This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox not working with Mavericks

  • 2 balasan
  • 3 ada masalah ini
  • 791 paparan
  • Balasan terakhir oleh vimipa

vimipa
vimipa
more options

I installed Mavericks on my 2 year old Macbook Pro and when I try to open Firefox it says "you can't open Firefox because it is not supported on this type of Mac". It seems this problem affects only a few users: what's the cause, how can we solve it?!

I installed Mavericks on my 2 year old Macbook Pro and when I try to open Firefox it says "you can't open Firefox because it is not supported on this type of Mac". It seems this problem affects only a few users: what's the cause, how can we solve it?!

All Replies (2)

iamjayakumars
iamjayakumars
more options

Download the Full setup firefox and reinstall it

vimipa
vimipa Pemilik Soalan
more options

I've done that, several times, but it's still not working. I got this message after trying again now:

Firefox cannot be opened because of a problem Check with the developer to make sure Firefox works with this version of OS X...

Process: firefox [1264] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process: launchd [161] Responsible: firefox [1264] User ID: 502

Date/Time: 2014-03-27 20:54:52.846 +0500 OS Version: Mac OS X 10.9.2 (13C64) Report Version: 11 Anonymous UUID: 145EAD3E-05FE-7AE6-12E1-1528A7BD1D40

Sleep/Wake UUID: DE4FACDF-722B-4BBD-98EC-1A86CBB45D60

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information: dyld: launch, loading dependent libraries

Dyld Error Message: 

 Library not loaded: @executable_path/libmozglue.dylib
 Referenced from: /Applications/Firefox.app/Contents/MacOS/firefox
 Reason: no suitable image found.  Did find:

/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: file too short /Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: file too short

Binary Images: 

   0x7fff6d4e1000 -     0x7fff6d514817  dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
   0x7fff8181a000 -     0x7fff8181cfff  com.apple.ExceptionHandling (1.5 - 10) <0DD670E1-08D5-3570-BE98-19030BEA9845> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
   0x7fff85f13000 -     0x7fff860c0f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
   0x7fff8803b000 -     0x7fff8803bfff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f5 Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22) Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports Network Service: AirPort, AirPort, en1 Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GB Serial ATA Device: MATSHITADVD-R UJ-8A8 USB Device: FaceTime HD Camera (Built-in) USB Device: Hub USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM2070 Hub USB Device: Bluetooth USB Host Controller USB Device: Hub USB Device: IR Receiver Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Diubah oleh vimipa