This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

location bar dropdown does not bring up web page

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

when I click the down arrow on the location bar to see the dropdown list of previous locations the list shows up but clicking on a link does not bring up the selected web site, also some of the sites on the list have garbled information ie: title of one page, address of another

when I click the down arrow on the location bar to see the dropdown list of previous locations the list shows up but clicking on a link does not bring up the selected web site, also some of the sites on the list have garbled information ie: title of one page, address of another

All Replies (1)

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window