This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get "Error: invalid_client" when I try to import my Google Contacts into Hello.

  • 1 reply
  • 22 have this problem
  • 2 views
  • Last reply by guigs

ChrisKouza
ChrisKouza
more options

When I click the "Import" button in Hello, I get a pop-up Google error page, and no contacts are imported.

Entire error is below:

401. That’s an error.

Error: invalid_client

The OAuth client was not found. Request Details 

   scope=https://www.google.com/m8/feeds
   response_type=code
   redirect_uri=urn:ietf:wg:oauth:2.0:oob:auto
   client_id=no-google-oauth-api-clientid

That’s all we know.

When I click the "Import" button in Hello, I get a pop-up Google error page, and no contacts are imported. Entire error is below: ---------- 401. That’s an error. Error: invalid_client The OAuth client was not found. Request Details scope=https://www.google.com/m8/feeds response_type=code redirect_uri=urn:ietf:wg:oauth:2.0:oob:auto client_id=no-google-oauth-api-clientid That’s all we know. ----------

Chosen solution

Hi ChrisKouza , You may want to check to make sure that you are not blocking api. This should be done automatically when you authenticate to import however this is how it is done manually: https://wiki.mozilla.org/Loop/OAuth_Setup

Via this bug it may also be linux related: https://bugzilla.mozilla.org/show_bug.cgi?id=1106854

In the meantime please try the manual set up in the wiki and follow that bug for updates, I apologize for the inconvenience!

Read this answer in context 👍 6

All Replies (1)

guigs
guigs
more options

Chosen Solution

Hi ChrisKouza , You may want to check to make sure that you are not blocking api. This should be done automatically when you authenticate to import however this is how it is done manually: https://wiki.mozilla.org/Loop/OAuth_Setup

Via this bug it may also be linux related: https://bugzilla.mozilla.org/show_bug.cgi?id=1106854

In the meantime please try the manual set up in the wiki and follow that bug for updates, I apologize for the inconvenience!