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How do I stop your Pop-Ups, suddenly there are bunches?

denimpete
denimpete
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I am suddenly get tons of Mozilla pop-ups and can,t get them to stop? I love Firefox, but I am tired of the ad.

I am suddenly get tons of Mozilla pop-ups and can,t get them to stop? I love Firefox, but I am tired of the ad.

All Replies (2)

Jon Gregory
Jon Gregory
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Hello!! Thanks for asking!! Try an ad-blocking extension. Here's two of my favorites:

Strict Pop Up Blocker

Ad Block Plus

Have a great day!!

Jon

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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They open in separate windows, these aren't just the little things ("snippets") embedded in the built-in home page?

A sudden profusion of ads can indicate a bad add-on. Here's my suggested procedure for tracking down and cleaning up bad add-ons and other hijackers. I know it seems long, but it's not that bad.

(A) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(B) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that all extensions are optional, none come with Firefox.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(C) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?