This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need help with adding another program to allow access to TB -

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

JulieS
JulieS
more options

We use a point-of-sale program for our store and one of the features is to send text messages through the software to customers. I am trying to set this up by using Thunderbird as the email provider. The software is supposed to open the email window, you type in the message and hit send. TextAnwhere gets the email from TB and then processes the text message to the correct phone number. I can get it to work directly from the 3rd party program but I can't get it to work from the automated portion of the program. I asked their support team for help and this is what they told me "you need to change some setting in Thunderbird to allow eveagent.exe to access the program". I can't figure out where I need to change this setting. Anyone have any ideas?

We use a point-of-sale program for our store and one of the features is to send text messages through the software to customers. I am trying to set this up by using Thunderbird as the email provider. The software is supposed to open the email window, you type in the message and hit send. TextAnwhere gets the email from TB and then processes the text message to the correct phone number. I can get it to work directly from the 3rd party program but I can't get it to work from the automated portion of the program. I asked their support team for help and this is what they told me "you need to change some setting in Thunderbird to allow eveagent.exe to access the program". I can't figure out where I need to change this setting. Anyone have any ideas?

All Replies (3)

Zenos
Zenos
more options

Well, Thunderbird is an email client, not an email provider. But in saying this, I'm probably guilty of nitpicking. ;-)

Thunderbird allows a message to be addressed and composed on the command line. All your program needs to do is to generate the relevant command line arguments. If it needs any other form of access to the email client, then I suspect Thunderbird is not suitable to your needs.

http://kb.mozillazine.org/Command_line_arguments_%28Thunderbird%29

JulieS
JulieS Question owner
more options

Thank you, and yes, it is a client :-) I am not super computer literate so this is frustrating me. They told me that Thunderbird would work, and it does from the main point-of-sale program. It just doesn't work from the automated portion. I know nothing about command line arguments or even how to change them. Is there somewhere in Thunderbird that gives me the ability to add eve agent.exe as an allowed program?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird does not have any sort of allowed programs. Any program can execute anything. You can write your own. It does not matter.

I might suggest however that if the automated process is firing a lot of requests for a new mail that you click the blue icon in the bottom left of Thunderbird to force off line mode. Then the new mails will queue to send rather than falling over themselves in the rush which may be what is happening. Once the bulk send is complete then click it again to go online and send the mails.