This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Server authentication error

  • 2 replies
  • 4 have this problem
  • 7 views
  • Last reply by ptykids

ptykids
ptykids
more options

We are receiving the following error message intermittently on two of our email accounts. 1 Hotmail.co.uk and 1 x Outlook.com. The error is on both sent and received .

The current operation on send did not succeed. The mail server for xxxx@outlook.com responded: Select command is not permitted in current state. (notauthenticatedservererror)

We are receiving the following error message intermittently on two of our email accounts. 1 Hotmail.co.uk and 1 x Outlook.com. The error is on both sent and received . The current operation on send did not succeed. The mail server for xxxx@outlook.com responded: Select command is not permitted in current state. (notauthenticatedservererror)

Chosen solution

both of those accounts are at the same place and use the same servers. I have seen someone else today here complaining about the same error message with Microsoft's mail offering. I am not sure if it is an issue with the mail servers or an anti virus programs. But I doubt the sudden onset is caused by Thunderbird.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

both of those accounts are at the same place and use the same servers. I have seen someone else today here complaining about the same error message with Microsoft's mail offering. I am not sure if it is an issue with the mail servers or an anti virus programs. But I doubt the sudden onset is caused by Thunderbird.

ptykids
ptykids Question owner
more options

Thanks for your reply.

I thought that it may be something to do with the changes that Microsoft are making to their mail servers although neither of the accounts have been migrated to the new system.

The error is intermittent so I had not thought about it being an AV problem but I will take a look at that.