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I migrated my installation from an old hard drive, I have all of my old accounts and email, but cannot get or send new email, never get asked for password.

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  • Last reply by Zenos

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My old laptop died, so I migrated my Thunderbird to a new one. All of my old accounts and email is there, but I cannot get new email or send new email. I never get asked for a password, nor do I see anywhere that I can enter them. I looked at the saved password button in Tools/Options/Security/Passwords, but there are none listed. I even tried changing the password on my email account at the server, but Thunderbird still doesn't ask me for the new one.

My old laptop died, so I migrated my Thunderbird to a new one. All of my old accounts and email is there, but I cannot get new email or send new email. I never get asked for a password, nor do I see anywhere that I can enter them. I looked at the saved password button in Tools/Options/Security/Passwords, but there are none listed. I even tried changing the password on my email account at the server, but Thunderbird still doesn't ask me for the new one.

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Try with your OS in its Safe Mode. You may have security software preventing Thunderbird from connecting to the email server. It won't ask for a password until it has actually engaged with the server and started a login process.