This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cant send outgoing messages

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by christ1

mozart88
mozart88
more options

I reviewed all outgoing server parameters. Deleted password and reentered same password and email worked for two tries then got attached error message. Password is correct as I can log on to Yahoo server directly and read and send email.

I reviewed all outgoing server parameters. Deleted password and reentered same password and email worked for two tries then got attached error message. Password is correct as I can log on to Yahoo server directly and read and send email.
Attached screenshots

Chosen solution

Then what are the correct server settings as per Verizon instructions? Please post them here.

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Read this answer in context 👍 0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options
I reviewed all outgoing server parameters.

Check again with Verizon. I thought they are now using AOL as email service.

mozart88
mozart88 Question owner
more options

Verizon customers originally on the Yahoo server (such as myself) did not transfer to Aol.

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

Then what are the correct server settings as per Verizon instructions? Please post them here.

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.