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Can not enter secondary email address.

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  • Last reply by cg1123

Fred
Fred
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I want to change my primary Firefox account email. According to the instructions, I need to first enter my secondary email, but when I do that I get a message it already exist. However, under secondary email it always reads "None". How do I get out of this loop so I can change my email settings? Thank you.

I want to change my primary Firefox account email. According to the instructions, I need to first enter my secondary email, but when I do that I get a message it already exist. However, under secondary email it always reads "None". How do I get out of this loop so I can change my email settings? Thank you.

All Replies (1)

cg1123
cg1123
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You may already have an account under that second e-mail address. Sign-in and delete that account, then retry with the secondary e-mail add again.